policies
You have 30 days to request an exchange or return after receiving your gloves.
Product change
or refund
In the event that your product has a manufacturing defect, we are committed to providing an exchange in accordance with established policies. We are committed to the quality of our products and want to guarantee your satisfaction.
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Once we have received and evaluated the request, we will proceed to inform you whether or not your request is valid
(1 business day).
We will endeavor to resolve your issue in a timely and efficient manner.
To request a product change or refund please contact our customer service team.
conditions
Any change or refund according to the following conditions:
-
PRODUCT IN ORIGINAL CONDITION
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PROTECTIVE PLASTIC IN PALM
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BAG IN GOOD CONDITION
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PHOTOS OF THE FRONT AND BACK OF THE GLOVE
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ORIGINALS LABELS
How to make the change product?
step 1
-
Product change
Request
step 2
hola@porterospyder :
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Full name
-
Order number
-
Product photos
send to
step 3
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We will respond within 2 business days if the request is accepted or not.
response
How to make the refund?
step 1
-
Refund
Request
step 2
hola@porterospyder :
​
-
Full name
-
Order number
-
Product photos
send to
step 3
​
-
We will respond within 2 business days if the request is accepted (If accepted, provide data) or not.